Bergin CT – Collaborative Technologies

About us

The “CT” stands for Collaborative Technologies

For over 20 years Bergin CT has specialised in helping people work in productive teams with technology. We understand what makes a network a natural environment to work in and contribute to.

Put simply, we specialise in technology that enables people to work together – the smooth running and efficient teamwork that comes from having the right IT in place. We hold industry-standard certifications and qualifications, with real-world exposure from working across many different industries and technologies.

Building & Construction
Manufacturing
Retail
Health

0Years of expertise

0Portal access & monitoring

0Core service areas

0Key industries served

Local roots, global reach

Our operations are based out of Melbourne, but we maintain a network of strong alliances to give us international reach.

Innovation at the core

Innovation is core to our business and helping solve your challenges is our bread and butter.

24/7 customer portal

Lodge requests, review previous work and check invoices at the click of a button, any time of day.

What we do

A wide range of services to meet all your needs, big and small

Monitoring

Extra eyes for your network

All the benefits of on-site staff without the hassles. Your essential systems are monitored in real time, with email alerts to highlight critical issues – for a fixed monthly rate.

What’s included

Daily server performance reports with errors & warnings
24/7 monitoring of critical systems, websites, mail and payment gateways
Weekly usage reports to help warn of virus or spam alerts
Anti-virus & anti-spam protection monitoring and reporting
UPS status monitoring (battery condition etc.)
Backup status reports
Live server warnings for critical errors

Management

Reliable, economical & adaptable

From full network support, weekly visits and systems monitoring through to simple helpdesk and remote assistance packages to assist your staff.

See our three tiers

Design & Planning

Systems are complex – get help from the experts

You have a vision of where your business is heading. Our IT design and specification service takes your plans and provides the IT resources to meet your goals – on its own, or combined with site audits and office moves.

What’s included

Server / network upgrades
Workstation specifications and recommendations
Software licensing
Office relocations
Remote users, remote connections and hot desks

Cloud Solutions

Bringing the cloud to you

With world-class datacentre partners, connections to the backbone of the internet and the latest clustering tech, we have the facilities to bring the cloud to you.

Explore cloud services

Auditing & Documentation

A complete review of your IT

Our site audit reviews all your IT resources against your growth plans, so you’re using what you have and guarding against shortfalls. Clear documentation means operational costs can be clearly calculated.

What’s included

Full site audit
Asset register creation
Standard operating environment plan
Asset review
Asset report and recommendations

Disaster Recovery Planning

Plan before things go pffft

Procedures to ensure your organisation is prepared for failure, theft or disaster – as a standalone solution or part of a total infrastructure plan. As simple or as complex as you need.

What’s included

Disaster recovery & business continuity procedures
Secure backup of work, email, projects and financial files
Backup hardware and services supplied
Daily backup checks tied into our monitoring packages
Standalone or as part of a total infrastructure plan

Management packages

An approach designed to accommodate any budget

Our network administration solutions are loosely grouped into three categories – each one building on the last.

01

Essential Monitoring

For businesses that need a cost-effective solution covering critical monitoring of servers, workstations, switches, routers and other network-attached devices. Up-time, security patches and backup monitoring are included, supplemented with ad-hoc onsite or remote service requests.

02

Proactive Maintenance

For businesses critically dependent on their technology. Adds advanced monitoring and a systematic maintenance program to increase reliability and stability and minimise downtime – supplemented with onsite and offsite services.

All-inclusive 03

Managed Services

A solution that cares for all of your IT requirements for a fixed monthly fee. Builds on Proactive Maintenance with all onsite and remote support, disaster recovery planning, forecasting, budgeting and vendor relationship management.

Cloud services

Bringing the cloud to you

With world-class datacentre partners, connections to the backbone of the internet and the latest clustering technology, we have the facilities to take your business to the cloud.

World-class datacentres

Purpose-built Australian datacentre facilities with direct connections to the backbone of the internet.

Reliable & redundant

Clustered infrastructure and highly redundant storage, designed for speed, uptime and peace of mind.

Secure by design

Keep your confidential data safe, with encryption and security built into every solution we deliver.

Global partner network

Through our network of premium partners we offer solutions to all your cloud infrastructure needs, anywhere in the world.

Talk to us about the cloud

Partners

We work with the best partners in the industry

Contact

Get in touch via email, telephone & tickets

Phone

1300 462 374
International: +61 3 9663 3272

Email

General: mail@berginct.com
Support: help@berginct.com

Office hours

Monday – Friday
8:00AM – 6:00PM

Street address

Level 1, 38–40 Little Latrobe St
Melbourne, Victoria 3000

Postal address

PO Box 12297, A’Beckett St
Melbourne, Victoria 8006

Support system

Customer Portal →

A team working together
to achieve great
things for you.